Join our mailing list!








Find quick answers to your questions below...
Order Status
Has my order shipped?
I made a mistake on my order, how do I change it?
How long will it take to receive my order?
What happens after I place my order?
My Account
How do I create an account?
How do I edit my account information?
Security & Privacy
I forgot my password.
Shipping and Returns
Do you ship to my country?
How much is my shipping?
What are my shipping options?
What is your return policy?
When will my order ship?
Payment Options
What are my payment choices?
What are my shipping charges?
About My Curtains
How do I clean my curtains?
How many drapery rings will I need?
What is blackout lining?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?